Presara Frequently Asked Questions

What can Presara help me with?

We can help with a wide range of everyday personal, family and lifestyle tasks including appointments, travel, research, household administration, healthcare coordination, shopping, special occasions and much more. If you’re unsure, simply ask.

Can my son or daughter call Presara?

Yes. Adult members of your household (18 years and over) may contact Presara if they have been authorised by the Primary Member. If a request relates to a child or is made by someone under 18, they need to seek approval from the Primary Member or another authorised adult before taking any action. At all times, the account holders is responsible for payment.

This approach helps protect your family, ensures requests are properly authorised and gives everyone peace of mind.

What does my membership pay for?

Any time spent sourcing suppliers, obtaining quotations, making bookings, liaising with providers or managing arrangements is covered by your membership allowance or charged in accordance with your membership plan.

Who pays for the tradesperson or service provider?

You pay the tradesperson or service provider directly. Presara is not responsible for paying third-party businesses. Our role is to help you find and coordinate the right people for the job.

Do I need to be wealthy to use Presara?

Not at all. Presara was created so everyone can enjoy the benefits of having their own Personal Assistant.

Who can become a member?

Anyone aged 18 or over can become a Presara member.

What is Presara?

Presara is a membership-based Personal Assistant service that helps individuals and families with everyday personal, household and lifestyle tasks. Instead of employing your own Personal Assistant, you have access to the Presara team whenever you need support.

Non members are wlecome to call, however the charges are higher.

What are Presara PA Services?

Presara provides Personal and Everyday support, Home and Family support, Travel Entertainment and Experiences, Lifestyle support, Health and Welling, and Independent Living, designed to simplify life, save time and provide peace of mind. We offer personalised support tailored to each client’s individual needs and circumstances.

Who do you support?

We support busy professionals, business owners, retirees, older adults, families, individuals living with disabilities and anyone who would benefit from trusted personal assistance and lifestyle management support.

Do you provide shopping and appointment support?

Yes. We can assist with finding assistance with shopping, errands and accompanied outings or appointments. This is subject to area availability and cost.

Can you arrange travel and holidays?

Yes. We can assist with travel planning, accommodation research, itinerary coordination, restaurant reservations, transport arrangements and special travel requests.

Can you help with luxury shopping and gifting?

Yes. We can source gifts, coordinate shopping appointments, arrange gift wrapping and delivery, research options and organise personalised shopping experiences.

Can services start quickly?

In many cases, yes. Contact us to discuss your requirements and availability.

Can you support older adults?

Yes. We provide practical support, companionship, appointment coordination, wellbeing support and family liaison services for older adults wishing to maintain independence.

Can you support healthcare and wellbeing arrangements?

Yes. We can coordinate healthcare appointments, organise transport, assist with healthcare administration, arrange wellbeing activities and help families stay informed and organised.

Is your service confidential?

Absolutely. We understand the importance of trust and discretion. All client information is treated with complete confidentiality and professionalism.

How much do your services cost?

Our services are tailored to individual requirements. See the membership details. Please contact us for a complimentary consultation and personalised quotation.

Can Presara guarantee appointments or bookings?

We always do our very best to secure your preferred appointment, booking or reservation. However, availability is controlled by third parties, so we cannot guarantee availability.

Can Presara make decisions for me?

No. We’ll provide information, options and practical support, but important decisions remain yours unless you’ve specifically authorised us to act within agreed instructions.

Can’t find the answer you’re looking for?

Just ask. We’re here to help.